Customer Service IT Advisor

first_img “Active Communities for The Inclusion of Young Migrants and Refugees” → Share 0 LinkedIn 0 Deadline: through out the yearOpen to: applicants eligible to work in European Union, with very good language skills both verbal and written, one of the following languages: French, German, Dutch/Flemish, Danish, Finnish or SwedishRemuneration: good salary and in addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program)DescriptionThe main tasks include:Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network;Delivering professional and prompt service to the customers;Keeping records of all customers’ enquiries in the reporting system;Analysing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem;Sending more complex enquiries to the relevant IT Support Team;The job position is placed is available in Cracow and Katowice, Poland.EligibilityEligible to work in European Union;Very good language skills both verbal and written, one of the following languages: French, German, Dutch/Flemish, Danish, Finnish or Swedish;Good English skills;Excellent verbal and written communication skills;Professional telephone manner;Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications;Basic technical support experience an advantage but not necessary;Flexible, well-motivated team player, ability to work under pressure;BenefitsWork in multinational company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages;Clearly defined career path (experts or managers), wide range of training – over 20 000 online training and books also available at home, training in classroom, funding for learning foreign languages; You will learn best practices and global business from real experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.;You will work in an inspiring atmosphere (theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!);In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program);Offices are conveniently located with “Bicycle-friendly” certificate!How to apply?If you are interested in this Customer Service IT Advisor internship please send your application to: [email protected] more about other internships in placements in Europe area. Customer Service IT Advisor ← Vacancy for EVS volunteer in Brussels +1 Leave a Reply Cancel ReplyYou must be logged in to post a comment. Tweet September 21, 2016 Published by Ivana Petriskova Similar Stories Pocket Redditlast_img

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